Accident What Next Web Only

Introduction............................................................................. 3 What to do if there is an accident.................................... 4 Frequently asked questions............................................... 5 Things to avoid ..................................................................... 5 Important Tips...................................................................... 11 Your rights under the Fair Claims Settlement Practices Regulations........................................................ 12 Automobile Insurance Fraud............................................14 Auto Body Repair Shops.....................................................15 Auto Replacement Parts.....................................................16 Quick overview for Spanish readers ..............................17 Talk to the Department of Insurance.............................18 TABLE OF CONTENTS