Accident What Next Web Only

5 SOME OF THE MOST FREQUENTLY ASKED QUESTIONS ABOUT AUTOMOBILE INSURANCE CLAIMS ARE DISCUSSED BELOW. Q. What happens after I file the claimwith my Insurance company? A. Your insurance company will contact you for detailed information regarding the loss and may take a a written or recorded statement. An examination under oath can sometimes be requested. As part of the investigation, other drivers and witnesses may also be contacted. If you have medical payments or an uninsuredmotorist claim, youmust provide documentation of your loss (injuries, medical expenses, lost wages, etc.) . Q. What should I do if the insurance company does not contact me? A. A claim representative should contact you within a reasonable period of time after you report the loss. However under certain circumstances, the insurance company can take up to 15 days to contact you. If you do not hear from anyone, call your agent or insurance company for assistance. If they are not responsive, or you believe there is an unreasonable delay in settling your claim, contact the Department of Insurance. THINGS TO AVOID • Do not argue with other drivers and passengers. • Save your story for the police and your insurance company. • Do not sign statements regarding fault or promise to pay for the other parties damages. • If the other party offers to pay your deductible, don’t sign anything. • You must show your driver’s license, vehicle registration card, evidence of financial responsibility, and current address to the other driver or persons involved, or to a peace officer.