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38 Talk to the Department of Insurance We are the state agency that regulates the insurance industry. We also work to protect the rights of insurance consumers. Contact the California Department of Insurance (CDI): • If you feel that an insurance agent, broker, or company has treated you unfairly. • If you have questions or concerns about insurance. • If you want to order CDI brochures. • If you want to file a request for assistance against your agent, broker, or insurance company. • If you are having difficulty filing a claim with your insurance company. • To check the license of an agent, broker, or insurance company. Call: Consumer Hotline 1-800-927-4357 TTY 1-800-482-4833 8:00 AM to 5:00 PM, Monday to Friday, except holidays Visit us on the Web at: www.insurance.ca.gov Write: California Department of Insurance 300 South Spring St., South Tower, Los Angeles, CA 90013 Visit us in person: 300 South Spring St., South Tower, 9 th Floor, Los Angeles, CA 90013 8:00 AM to 5:00 PM, Monday to Friday, except holidays