Auto Claims Mediation

3 • Reduce the hostility between the parties and help them engage in a meaningful dialogue on the issues at hand; • Open discussions into areas not previously considered; • Communicate positions or proposals in more understandable terms; • Probe and uncover additional facts and the real interests of parties; • Help each party to better understand the other party’s views and evaluations of a particular issue, without violating confidences; • Narrow the issues and each party’s positions, and deflate extreme demands or positions; • Evaluate the receptiveness for a proposal or suggestion; • Explore alternatives and search for solutions; • Identify those issues of importance to each party and those that may be more easily dispensed with; • Structure a settlement to resolve current problems as well as to meet future needs of the parties. The mediation is non-binding , which means that neither you nor the insurance carrier is legally obligated to accept an offer made by the other party. Even if you do agree to settle your case in mediation, you have three business days to change your mind. If you change your mind within this three-day period, you must inform the mediator of your decision. Please note : If you are represented by an attorney at the mediation conference, and the attorney signs agreement documents, the settlement is immediately binding.

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