Insurance Fraud is a Felony

STATE OF CALIFORNIA DEPARTMENT OF INSURANCE 300 S. Spring Street, South Tower Los Angeles, CA 90013 Dear California Consumer: Thank you for contacting the California Department of Insurance (CDI). As part of our effort to build the best consumer protection agency in the nation, we have created this guide to provide consumers the information and tools to deal effectively with agents, brokers, and insurance companies. We are committed to finding solutions and taking immediate action to help eliminate the many problems now occurring in homeowners, health, and workers’ compensation insurance, as well as consumer privacy protection. These important insurance issues speak to the very fabric of our social economic system and to the future strength of our society and economy in California. Please feel free to contact our Consumer Hotline at 800-927-4357 if you have further questions about this guide, or if you are experiencing a problem with an agent, broker, or insurance company. The Hotline is staffed by knowledgeable insurance professionals who are ready to assist you with your insurance needs. If you are interested in other insurance topics, CDI has a full range of insurance guides available on our website at www.insurance.ca.gov , or by calling our Consumer Hotline. Thank you for giving us the opportunity to serve you. 3