Consumers / Health Insurance Information / Language Assistance Program (LAP) Report to the California Legislature

Language Assistance Program (LAP) Report to the California Legislature

California Insurance Code Sections 10133.8 to 10133.11, along with California Code of Regulations Sections 2538.1-2538.8, require that limited-English proficient (LEP) and non-English speaking health consumers be provided with appropriate notices of language assistance, translation of vital documents, and meaningful access to interpreters when accessing their healthcare.

This Department is required to report to the California Legislature every two years on health insurer compliance with the regulations.

Reports

Seventh Biennial Report - covers the period January 1, 2018 - December 31, 2019
Sixth Biennial Report - covers the period January 1, 2016 - December 31, 2017
Fifth Biennial Report - covers the period January 1, 2014 - December 31, 2015
Fourth Biennial Report - covers the period January 1, 2012 - December 31, 2013

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