“To protect California consumers by investigating suspected violations of laws and regulations pertaining to the business of insurance and seeking appropriate enforcement actions against violators.”
Effective enforcement of the insurance laws help to safeguard consumers and insurers from economic loss and eliminate unethical conduct and criminal abuse in the insurance industry.
The Investigation Division is charged with enforcing applicable provisions of the California Insurance Code under authority granted by Section 12921, and to refer crimes to appropriate prosecuting authorities pursuant to Insurance Code Sections 12928 and 12930. The Division pursues prosecution of offenders through both regulatory and criminal justice systems.
The Investigation Division employs over 90 investigative and support staff that are assigned to seven regional offices statewide to handle the large volume of complaints that are filed. For major and complex cases, or when the need arises to ensure that offenders are prosecuted, the Division will partner with a number of other state and federal agencies, which include local law enforcement agencies, the Franchise Tax Board of the State of California, the United States Postal Inspection Service, and the Federal Bureau of Investigation (FBI).
The Insurance Commissioner’s priorities emphasize investigation and prosecution in the following areas:
Premium Theft
Senior Citizen Abuse
Health Insurance Violators
Illegal Bail Practices
Unauthorized Insurers & Insurance Transactions
Deceptive Sales & Marketing Practices
Title Insurance Rebates
Public Adjuster Violations
Abusive acts committed by auto insurance agents & companies
This Google™ translation feature is provided for informational purposes only.
The Department of Insurance is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool.
The Department of Insurance is also unable to guarantee the same page layout for all the languages. Depending on the languages, the page layout may look strange from the original.
Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business.
A copy of this disclaimer can also be found on our Disclaimer page.
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