Accounting Services Bureau - Accounts Receivable Section

The Insurance market in California is one of the largest in the world; valued at well over $123 billion. The California Department of Insurance regulates this industry to protect consumers and help maintain an economically healthy marketplace. The California Insurance Code and the California Code of Regulations provide for the collection of various assessments, fees and cost recoveries from the entities regulated by this department. The Accounts Receivable Section is tasked with issuing invoices and collecting payment for many of these regulatory activities.

Invoice and Payments

The information provided below is intended to assist our customers in understanding their invoices and submitting timely payment.

• Understanding Your Invoice
• Submitting Payment
• Consolidated Insured Vehicle Fees & Vehicle Certifications
• Avoiding Late Payments and Penalties
• Invoice Dispute

Contact Us for Invoice Inquiries or Payment Related Questions:

Public Line (916) 492-3242
Fax (916) 323-1766
E-mail arbilling@insurance.ca.gov

To report a change of address, complete and return theChange of Billing Address Form.
To request a signed copy of the California Department of Insurance W-9 Form, submit a request to the e-mail listed above.

Remitting Tax Payments:

• Tax Forms, Instructions & Information

Online Filing Fees:

• Online Assistance System for Insurer Submittals (OASIS)

Submitting Payment for Invoices

Mail your check or money order

1. Make check or money order payable to the California Department of Insurance.
2. Remit invoice coupon and check to:

California Department of Insurance
P.O. Box 1799
Sacramento, CA 95812-1799

Overnight Delivery:

Attention: Cashiering Section
300 Capitol Mall 14th Floor
Sacramento, CA 95814

Electronic Funds Transfer (EFT)

CDI's EFT program provides a faster, more efficient method of paying invoices for our customers. ACH debit is the only payment option for making an invoice payment. Enrollment is required to participate in the EFT program. For information and instructions on how to enroll visit our Electronic Funds Transfer (EFT) Program for Invoice Payment Web page.

Consolidated Vehicles Assessment Invoices (FAC)

FAC invoices include a vehicle certification which must be signed by an Officer of the company and returned even if the insurer had no insured vehicles for the assessed calendar quarter. For additional information regarding this assessment please see the Consolidated Vehicle Assessment Invoice Web page. If you are enrolled in the EFT program, please note the certification of your company's vehicle count, along with confirmation of payment, must be emailed to CDI within 24 hours of submitting payment. For additional information please view our EFT FAQ's section on paying FAC Invoices or e-mail FACfees@insurance.ca.gov.

Late Payments and Penalties

Late charges are assessed in accordance with the California Insurance Code § 12995. A 1.5 percent late charge assessment shall be compounded on the delinquent balance monthly, per California Insurance Code (CIC), §12995 (a).

Timeliness of payments submitted by check through US Postal or other mail delivery service will be determined by the postmark date. Timeliness of payments submitted through EFT will be determined by the debit date (not the "submit" date). Please be sure to read and understand Scheduling your EFT Invoice Payments and our FAQ page for information on ensuring timeliness.

Requests to waive late charges must be submitted to the department in writing at the address below or by e-mail to arbilling@insurance.ca.gov. Please provide a detailed explanation of the situation and the reason you believe you should not be charged penalties. Include your name and number, NAIC number, business name and address.

Invoice Dispute

As described in CIC § 12995 (c) & (d) invoice disputes must be submitted in writing and received by CDI before the due date to avoid late charges.

If you are submitting a dispute for only a portion of the charges, the remaining, undisputed amounts must be paid before the delinquent date of the invoice. Failure to pay the undisputed portion by the delinquent date may result in late charge assessments on that portion.

As referenced above, late payment penalties are assessed in accordance with CIC § 12995 (c).

California Department of Insurance
Attention: Accounts Receivable Section
300 Capitol Mall 14^th Floor
Sacramento, CA 95814

arbilling@insurance.ca.gov